Remote Support Associate

As a Remote Support Associate at Securitas AB, you will play a critical role in providing remote support to our clients and ensuring their security needs are met. This part-time entry level position is perfect for individuals who are driven, reliable, innovative, and have excellent communication skills.

Responsibilities: - Provide remote support to clients by monitoring security systems and responding to alerts as needed - Troubleshoot technical issues and provide solutions over the phone or through remote access - Communicate effectively with clients to understand their security needs and provide appropriate support - Collaborate with on-site security personnel to ensure a seamless security experience for clients - Document support activities and maintain accurate records of client interactions - Continuously seek opportunities for process improvement and innovation in remote support services

Requirements: - No prior experience required, but a willingness to learn and grow in a remote support role - Excellent communication skills both verbal and written - Ability to work independently and prioritize tasks effectively - Strong problem-solving skills and a proactive approach to resolving issues - Tech-savvy with a basic understanding of security systems and remote support tools - Ability to work remotely and manage time effectively in a virtual work environment

Benefits: - Paid sick leave to ensure your health and well-being - Company-provided equipment for remote work to support your success - Free food options during work hours to keep you fueled and focused

Working Environment: At Securitas AB, we strive to cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, innovation, and collaboration in our remote support team, and provide a supportive environment for personal and professional growth.

Equal Opportunity Statement: Securitas AB is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified individuals are encouraged to apply.

Deadline to apply: 2024-05-06

Join our team as a Remote Support Associate and be part of a dynamic and innovative company dedicated to providing top-notch security services to our clients. Apply now and take the first step towards a rewarding career in the security industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.