Support Manager

salary Salary :

kr35,700 - 51,450 monthly

icon building Company : Kry
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Open only for candidates based in Sweden

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Job Description - Support Manager

Job Description:


We are looking for a skilled Support Manager to join our team at Kry in Uppsala, SE. As a Support Manager, you will be responsible for managing a team of support specialists, ensuring the highest level of customer satisfaction and resolving any issues that may arise. This position is part-time and requires a mid-to-senior level of experience, with at least 7 years in a similar role.


Responsibilities: - Manage and lead a team of support specialists, providing guidance, training, and support as needed - Develop and implement strategies to improve customer satisfaction and overall support processes - Monitor and analyze support metrics to identify areas for improvement and implement changes as necessary - Handle escalated customer issues and provide timely resolution - Work closely with other departments to ensure a seamless customer experience


Requirements: - 7+ years of experience in a support management role - Passionate and motivated individual with a strong desire to drive customer satisfaction - Excellent people management and problem-solving skills - Ability to work in a fast-paced environment and manage multiple priorities simultaneously - Strong communication and interpersonal skills - Bachelor's degree in a related field is preferred


Benefits: - Training & professional development opportunities - Travel opportunities - Visa sponsorship


Working Environment: At Kry, we uphold the highest standards of ethical conduct and integrity. We value diversity and inclusion in our workplace, and strive to create a supportive and collaborative environment for all employees.


Deadline to apply: 2024-06-07


Equal Opportunity Statement: Kry is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive team and encourage all qualified candidates to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Support Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Sweden

This job is no longer accepting applications.

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