Remote Support Officer

Job Description:

AstraZeneca is seeking a Remote Support Officer to join our team in Stockholm, SE. This part-time position at the Associate Level offers the opportunity to support our mission in delivering innovative healthcare solutions to patients worldwide. The ideal candidate will have at least 4 years of experience in a similar role and possess a strong work ethic, energy, critical thinking skills, and a drive for innovation.

Responsibilities: 1. Provide remote support to internal teams and external partners through various communication channels. 2. Troubleshoot technical issues and provide solutions in a timely and efficient manner. 3. Collaborate with cross-functional teams to address challenges and improve processes. 4. Maintain accurate records of support interactions and follow-up as needed. 5. Assist in training new team members on support processes and systems.

Requirements: 1. Bachelor's degree in a related field or equivalent work experience. 2. Minimum of 4 years of experience in a customer support or technical support role. 3. Strong communication skills and a customer-focused approach. 4. Ability to work independently and prioritize tasks effectively. 5. Proficient in using remote support tools and software. 6. Hardworking, energetic, critical thinking skills, and a passion for innovation.

Benefits: 1. Remote work flexibility, allowing for a healthy work-life balance. 2. Disability insurance coverage for peace of mind. 3. Profit sharing opportunities to reward your hard work and dedication.

Working Environment: At AstraZeneca, we believe in aligning work with a greater purpose. As a Remote Support Officer, you will have the opportunity to contribute to our meaningful mission of improving patient outcomes and advancing healthcare innovation. Join us in making a difference in the world of healthcare.

Deadline to Apply: Please submit your application by June 29, 2024.

Equal Opportunity Statement: AstraZeneca is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.