Remote Support Representative

Job Description:

Budbee is currently seeking a part-time Remote Support Representative to join our team based in Malmö, Skåne Län, SE. As an entry-level position, this role does not require any years of experience, making it an excellent opportunity for candidates looking to start their career in customer support.

Responsibilities: 1. Provide excellent customer service through various communication channels, including phone, email, and chat. 2. Assist customers with order inquiries, delivery updates, and issue resolution. 3. Utilize problem-solving skills to address customer concerns in a timely and professional manner. 4. Collaborate with other departments to ensure seamless communication and customer satisfaction. 5. Conduct research to provide accurate information and solutions to customers. 6. Manage time effectively to meet service level agreements and customer expectations. 7. Maintain accurate records of customer interactions and transactions in the company's database.

Requirements: 1. Strong communication skills and a customer-oriented mindset. 2. Ability to work independently and as part of a team in a remote environment. 3. Resilient personality with a passion for helping others. 4. Strong research skills to find solutions to customer inquiries. 5. Excellent time management skills to prioritize tasks effectively. 6. Proficiency in using various communication tools and online platforms. 7. High school diploma or equivalent.

Benefits: - Disability insurance - Relocation allowance - Employee discounts

Working Environment: At Budbee, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to providing a positive work environment for all employees.

Equal Opportunity Statement: Budbee is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified candidates are encouraged to apply.

Deadline to Apply: July 12, 2024.

Join Budbee as a Remote Support Representative and start your career in customer support today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.