Support Specialist

Job Description:

The Support Specialist at Volvo Group will play a crucial role in providing assistance and support to various departments within the organization. This position requires a highly motivated individual with a passion for helping others and a keen attention to detail. The Support Specialist will be responsible for resolving technical issues, providing troubleshooting assistance, and addressing inquiries from internal stakeholders.

Responsibilities: - Provide technical support to end-users within the organization - Troubleshoot and resolve technical issues with hardware and software - Document and track support tickets to ensure timely resolution - Assist in the implementation of new technology and software applications - Collaborate with cross-functional teams to address complex issues - Conduct analysis to identify trends and recommend improvements - Communicate effectively with all levels of the organization

Requirements: - Bachelor's degree in Computer Science or related field - 4 years of experience in a technical support role - Strong analytical skills and attention to detail - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and prioritize tasks effectively - Knowledge of IT systems and software applications - Motivated and passionate about providing exceptional support - Ability to work well independently and collaborate with a team

Benefits: - Gym membership - Employee discounts - Training & professional development opportunities

Working Environment: At Volvo Group, we empower our employees to take ownership of their work and make impactful decisions. We value collaboration, innovation, and continuous learning to drive success and growth within the organization.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: Volvo Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and are dedicated to providing equal opportunities for all employees regardless of race, gender, age, religion, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.