Web Chat Specialist

Job description:

Re:newcell is seeking a part-time Web Chat Specialist to join our team in Stockholm, Sweden. As an entry-level position with no required years of experience, this is a great opportunity for individuals looking to start their career in customer service and communication. The ideal candidate will be independent, motivated, detail-oriented, and capable of making quick decisions.

Responsibilities: - Engage with customers through live web chat to provide support and answer inquiries. - Resolve customer issues and complaints in a timely and efficient manner. - Maintain a high level of customer satisfaction through clear and professional communication. - Utilize company resources and knowledge base to provide accurate information to customers. - Collaborate with other team members to ensure a seamless customer experience. - Escalate complex issues to the appropriate department for resolution.

Requirements: - Strong communication skills, both written and verbal. - Ability to work independently and efficiently in a fast-paced environment. - Attention to detail and a high level of accuracy in all tasks. - Strong decision-making abilities to quickly resolve customer issues. - Comfortable with technology and learning new software systems. - Fluent in Swedish and English.

Benefits: - Training and professional development opportunities to enhance your skills. - Life insurance coverage to ensure peace of mind for you and your loved ones. - Employee discounts on company products and services.

Working environment: At Re:newcell, you will have the opportunity to achieve success in a high-energy workplace focused on delivering impactful results. We value teamwork, innovation, and a passion for customer service. Join our team and be a part of a company that is making a difference in the world.

Deadline to apply: July 12, 2024

Equal opportunity statement: Re:newcell is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.