Support Officer - Remote Work

Job Description:

Peltarion is seeking a motivated and resilient Support Officer to join our team on a part-time basis with the opportunity for remote work. As an entry-level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in a dynamic and innovative company.

Responsibilities: - Provide exceptional customer support through various channels, including email, chat, and phone - Troubleshoot technical issues and provide effective solutions to customers - Collaborate with other team members to ensure timely resolution of customer inquiries - Maintain accurate records of customer interactions and transactions - Assist in testing and quality assurance of new products and features - Act as a liaison between customers and internal teams to communicate feedback and suggestions for product improvement

Requirements: - Motivated and resilient attitude - Excellent attention to detail - Strong negotiation skills - Ability to work independently and part of a team - Excellent communication skills - Proficiency in English (both written and verbal)

Benefits: - Paid overtime - Training and professional development opportunities - Travel opportunities for company events and conferences

Working Environment: At Peltarion, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team members are encouraged to think outside the box and bring fresh ideas to the table. We value collaboration and teamwork, and we strive to create a positive and inclusive work environment where every employee can thrive.

Deadline to Apply: Interested candidates should submit their application by May 11, 2024.

Equal Opportunity Statement: Peltarion is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.