Support Representative - Remote Work

Job Description:

Electrolux is seeking a passionate and adaptable Support Representative to join our remote team in Stockholm, SE. As a Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients. This is a part-time position at the Associate Level, requiring a minimum of 3 years of experience in a similar role.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat in a timely and professional manner - Troubleshoot technical issues and provide solutions to customers - Escalate complex issues to the appropriate internal teams for resolution - Update customer records and maintain accurate documentation of interactions - Provide product information and guidance to customers - Collaborate with team members to improve processes and enhance the customer experience

Requirements: - Minimum of 3 years of experience in a customer service or technical support role - Excellent communication skills and a positive attitude - Strong problem-solving skills and adaptability to handle various customer inquiries - Familiarity with CRM systems and technical troubleshooting tools - Ability to work independently and as part of a team in a remote environment

Personality Traits: Passionate, adaptable

Soft Skills: Adaptability, problem-solving

Benefits: - Free food - Travel & spending expenses - Medical coverage

Working Environment: At Electrolux, we encourage a culture of ongoing learning and development for personal and professional growth. Our remote team values collaboration, innovation, and a commitment to customer satisfaction.

Equal Opportunity Statement: Electrolux is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

Deadline to apply: May 28, 2024

Join us at Electrolux and be part of a dynamic team dedicated to providing exceptional customer support in a remote work setting. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.