Support Specialist - Remote Work

We are looking for a motivated and dedicated Support Specialist to join our team at Lifesum. This is a part-time remote work position based in Göteborg, Västra Götalands Län, SE, with an opportunity for growth within the company. As an Associate-level position, we require a minimum of 4 years of experience in a similar role.

Responsibilities: - Providing exceptional customer support through various channels including email, chat, and phone - Troubleshooting technical issues and providing solutions to customers in a timely manner - Collaborating with other team members to address customer concerns and improve the overall support process - Maintaining a positive and energetic attitude while working remotely and adapting to changing priorities - Documenting customer interactions and feedback for future reference and improvement initiatives - Participating in training sessions and workshops to enhance product knowledge and improve support skills

Requirements: - Proven experience in a customer support role, preferably in a remote work environment - Excellent communication skills and the ability to work well in a team setting - Strong problem-solving skills and the ability to think critically under pressure - Energetic personality with a dedication to providing outstanding customer service - Adaptability to changing work environments and tasks, with a cooperative attitude towards colleagues - Comfortable working remotely and managing your own schedule effectively

Benefits: - Employee discounts on Lifesum products and services - Disability insurance for all employees - Remote work flexibility with the opportunity to work from anywhere

Working environment: At Lifesum, we believe in cultivating leaders who foster inclusivity and mentorship. We provide a supportive and collaborative work environment where employees are encouraged to grow and develop their skills.

Deadline to apply: 2024-06-29

Equal opportunity statement: Lifesum is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.