Customer Orders and Logistics Coordinator

Lunaphore Technologies S.A. is a Swiss company born in 2014 with the vision of enabling spatial biology in every laboratory. Lunaphore provides solutions based on a game-changing chip technology that can extract spatial proteomic and transcriptomic data from tumors and other tissues, transforming any assay into multiplex spatial biology with an intuitive approach.

We are a team of innovators dedicated to empowering researchers in immunology, immuno-oncology, and neuroscience to push the boundaries of scientific discovery and drug development. We build solutions that simplify technology adoption of spatial biology to support the development of diagnostic tools and streamline clinical trials, ultimately improving patient outcomes.

We are seeking a highly motivated, ambitious candidate ready to make an impact in a fast-growing company, bringing awareness to the latest innovations and driving groundbreaking research forward.

For further information on Lunaphore and its products, please visit

Job Description

• Confirm customer orders with Sales and coordinate with the Manufacturing and QA teams to ensure products’ availability.
• Organize and prepare shipments of customer orders internationally.
• Organize and prepare shipments of materials to congresses and other partners supporting other teams.
• Define shipping details and prepare export documentation.
• Ensure that shipping activities and deliveries are on track.
• Ensure link with Finance for tracking of sales invoices.
• Initiate and maintain relationships with logistics companies for transportation and shipping.
• Optimize transportation and import/export activities by defining the shipping strategy depending on shipment type and destination.
• Optimize Supply Chain processes and tools with updated constraints.
• Drive for results by consistently achieving goals and pushing to complete tasks by their deadlines.
• Contribute to maintaining and improving the quality system to comply with all applicable regulations and standards, especially with ISO 9001.
• Provide support the logistics activities whenever needed.

Qualifications

• CFC, Bachelor or Master’s in Business Administration, Supply Chain, Engineering, Logistics or Commercial.
• Experience of at least 2 years in import/export.
• Good knowledge of customs import and export procedures, especially for Research related products.
• Good understanding of supply chain processes.
• Good knowledge of Microsoft Office tools (Excel, Word, PowerPoint).
• Fluency in oral and written English and French is a must. Additional language skills, including German and Italian, are highly desired.

Additional Information

We offer: 

• A dynamic company where you can have a real impact.
• An environment where you will be able to grow both professionally and personally.
• Collaborate every day with a young, interactive, and motivated team. 
• A diverse and international working environment. 

To protect the interests of all parties, LUNAPHORE TECHNOLOGIES SA will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to LUNAPHORE TECHNOLOGIES SA will be considered LUNAPHORE TECHNOLOGIES SA property.