Client Service Assistant - Remote Work

Job Description:

Delek US Holdings, a leading energy company, is seeking a Client Service Assistant to join our team on a full-time remote basis in Zurich, Kanton Zurich, CH. This position is at the Associate level and requires a minimum of 4 years of experience in a similar role.

Responsibilities: 1. Serve as the primary point of contact for clients, providing exceptional customer service and responding to inquiries in a timely and professional manner. 2. Assist with client onboarding and account maintenance processes, ensuring all documentation is accurate and up to date. 3. Conduct market research and analysis to identify new business opportunities and provide recommendations to the client service team. 4. Collaborate with cross-functional teams to ensure client satisfaction and resolve any issues or concerns. 5. Generate reports and prepare presentations for client meetings, highlighting key performance metrics and achievements. 6. Stay up to date on industry trends and best practices to continuously improve client service offerings.

Requirements: 1. Reliable and resourceful individual who is able to work independently and prioritize tasks effectively. 2. Strong analytical and research skills to gather and interpret data for strategic decision-making. 3. Excellent communication skills, both written and verbal, with the ability to interact with clients and internal teams professionally. 4. Proficiency in Microsoft Office Suite and CRM software. 5. Bachelor's degree in Business Administration or related field preferred.

Benefits: 1. Employee discounts on company products and services. 2. Travel opportunities for work-related events and conferences. 3. Paid parental leave for eligible employees. 4. Professional development opportunities to enhance skills and advance career growth.

Working Environment: Join a dynamic team at Delek US Holdings that is dedicated to pioneering change and setting industry benchmarks. We value collaboration, innovation, and continuous improvement to deliver the best possible service to our clients.

Equal Opportunity Statement: Delek US Holdings is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, or any other status protected by law.

Deadline to apply: May 31, 2024

Don't miss the opportunity to join a forward-thinking company and make a difference in the energy industry. Apply now to be considered for the Client Service Assistant position at Delek US Holdings!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.