Customer Support Assistant - Remote Work

Job Description:

Leucadia National is seeking a Customer Support Assistant to join our team on a full-time remote basis in Bern, Kanton Bern, CH. This is an entry-level position ideal for individuals with at least 1 year of experience in customer support. We are looking for a resilient and motivated individual who possesses strong planning and project management skills.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer issues and provide solutions to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with other teams within the company to provide a seamless customer experience - Assist with additional administrative tasks as needed

Requirements: - 1 year of experience in customer support or a related field - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Strong problem-solving skills and attention to detail - Proficiency in Microsoft Office and CRM software - Ability to multitask and prioritize workload effectively

Benefits: - Medical coverage - Parental leave - Gym membership

Working Environment: At Leucadia National, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs. We value creativity, initiative, and teamwork, and provide a supportive environment for growth and development.

Deadline to apply: 2024-05-31

Equal Opportunity Statement: Leucadia National is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.