Customer Support Associate - Remote Work

Job Description:

We are looking for a dedicated Customer Support Associate to join our team at Cummins. This is a remote work position based in Zurich, Kanton Zurich, CH. As an Entry Level position, we welcome individuals with 0 years of experience who are hardworking and reliable.

Responsibilities: - Provide excellent customer support through various channels such as email, phone, and chat - Assist customers with inquiries, issues, and complaints in a timely and professional manner - Maintain accurate records of customer interactions and transactions - Collaborate with internal teams to resolve customer issues and improve overall customer experience - Identify opportunities for process improvements and share feedback with the team

Requirements: - Strong communication skills - Ability to multitask and prioritize tasks effectively - Proficient in Microsoft Office and CRM software - Planning and project management skills - Bachelor's degree in Business Administration or related field is preferred

Personality traits: - Hardworking - Reliable

Soft skills: - Planning - Project management

Benefits: - Visa sponsorship - Paid Time Off (PTO) - Remote work flexibility

Working environment: - Support employees in their personal and professional development

Deadline to apply: May 31, 2024

Equal Opportunity Statement: Cummins is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.