Account Support Representative

Job Description:

As an Account Support Representative at Live Nation Entertainment in Basel, Kanton Basel Landschaft, CH, you will play a crucial role in supporting our account management team in providing exceptional service to our clients. This entry-level position requires at least 1 year of experience in a similar role and is suited for individuals who are reliable, passionate, and possess strong analytical and negotiation skills.

Responsibilities: - Assist account managers in managing client accounts and building strong relationships - Provide attentive and proactive support to clients, addressing any inquiries or issues promptly - Analyze client data and provide insights to improve account performance - Assist in negotiating contracts and agreements with clients - Coordinate with internal teams to ensure timely delivery of services and support - Prepare reports and presentations for client meetings - Stay updated on industry trends and competitor activities to provide strategic recommendations

Requirements: - 1+ year of experience in a similar role - Reliable and passionate about providing excellent customer service - Strong analytical and negotiation skills - Excellent communication and interpersonal abilities - Ability to work effectively in a team environment - Proficiency in MS Office, CRM software, and data analysis tools

Benefits: - Paid overtime opportunities - Company-provided equipment - Employee discounts on Live Nation Entertainment events

Working Environment: At Live Nation Entertainment, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every employee feels valued and respected. We promote a collaborative and supportive working environment where everyone can thrive and grow professionally.

Deadline to Apply: Please submit your application by May 31, 2024.

Equal Opportunity Statement: Live Nation Entertainment is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workforce where all individuals are welcome and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.