Account Support Specialist - Work from home

Job Description:

Fischer Connectors SA is seeking a motivated Account Support Specialist to join our team and work from home in Basel, Kanton Basel Landschaft, Switzerland. As an Entry Level position, no previous experience is required, but we are looking for individuals who are resilient, hardworking, and possess strong teamwork and project management skills.

Responsibilities: - Provide exceptional account support to clients via phone, email, and other communication channels - Assist with order processing, returns, and exchanges - Manage customer inquiries and resolve any issues in a timely and professional manner - Collaborate with the sales team to ensure client satisfaction and retention - Maintain accurate records of client interactions and transactions in the CRM system - Assist with account maintenance and updating client information as needed - Identify opportunities for upselling and cross-selling products or services to clients

Requirements: - Bachelor's degree in Business Administration or related field - Strong communication skills and customer service experience - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office Suite and CRM software - Strong attention to detail and organizational skills - Ability to multitask and work efficiently in a fast-paced environment - 1 year of experience in a customer service or account support role (preferred)

Benefits: - Joining Bonus - Paid overtime - Vision insurance coverage

Working Environment: At Fischer Connectors SA, we encourage curiosity and questioning to fuel innovation and growth. We value collaboration and teamwork, and we strive to create a supportive and inclusive work environment where all employees can thrive.

Deadline to Apply: Interested candidates should submit their applications by May 13, 2024.

Equal Opportunity Statement: Fischer Connectors SA is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.