Remote Chat Support Assistant

Williams, a leading company in Zurich, Kanton Zurich, CH, is seeking a full-time Remote Chat Support Assistant to join our team. This entry-level position is perfect for confident and energetic individuals who possess strong analytical skills and have a knack for people management.

As a Remote Chat Support Assistant, your responsibilities will include providing customer support through chat, answering inquiries, resolving issues, and escalating complex cases to the appropriate team members. You will also be responsible for analyzing customer interactions and feedback to improve our services.

To be successful in this role, you must have excellent communication skills, a strong attention to detail, and the ability to work effectively in a remote environment. Additionally, ideal candidates will be able to thrive in a fast-paced, ever-changing work environment.

Benefits of working at Williams include company transportation, remote work flexibility, and a retirement plan. Our company culture embraces change and responds resiliently, providing a supportive and dynamic working environment for all employees.

If you are a confident and energetic individual with a passion for helping customers and a strong analytical mind, we encourage you to apply for this position before the deadline on July 1, 2024.

Equal Opportunity Statement: Williams is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.