Client Relations Manager

TravelCenters of America is seeking a passionate and energetic Client Relations Manager to join our team in Lausanne, Vaud, CH. As a key member of our organization, the Client Relations Manager will be responsible for building and maintaining relationships with our clients to ensure their satisfaction and continued partnership with TravelCenters of America.

Responsibilities: - Serve as the main point of contact for clients, addressing their needs and concerns in a timely and professional manner - Understand the goals and objectives of each client to provide tailored solutions and support - Build strong relationships with clients to foster loyalty and trust - Conduct regular meetings and reviews with clients to assess satisfaction and identify opportunities for improvement - Collaborate with internal teams to ensure the successful delivery of products and services to clients - Develop strategies to grow client accounts and increase revenue - Analyze client data and feedback to identify trends and make recommendations for improvement - Research industry trends and competitors to stay ahead of the curve and provide valuable insights to clients - Communicate effectively with clients through various channels, including phone, email, and in-person meetings

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Minimum of 5 years of experience in client relations or account management - Strong analytical and research skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proven track record of building and maintaining client relationships - Proficiency in Microsoft Office and CRM software - Willingness to travel as needed

Benefits: - Competitive salary - Travel and spending expenses - Dental insurance - Medical coverage - Opportunity for professional growth and development

Working Environment: At TravelCenters of America, we strive to spark creativity and motivation in an environment that inspires greatness. Our team is dedicated to providing exceptional service and fostering positive relationships with our clients.

Deadline to Apply: Please submit your application by May 22, 2024.

Equal Opportunity Statement: TravelCenters of America is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.