Client Service Representative

Job Description:

We are seeking a Client Service Representative to join our team at Harman International Industries in Lausanne, Vaud, Switzerland. As a Client Service Representative, you will be responsible for providing exceptional service to our clients while maintaining a high level of professionalism.

Responsibilities: - Serve as the main point of contact for clients, handling inquiries and resolving issues in a timely and efficient manner - Build and maintain strong relationships with clients to ensure their satisfaction with our products and services - Collaborate with internal teams to address client needs and provide solutions to any issues that may arise - Maintain accurate records of client interactions and follow-up on any outstanding matters - Proactively identify opportunities to upsell or cross-sell products and services to existing clients

Requirements: - 2+ years of experience in a client-facing role - Resilient and independent with the ability to work well under pressure - Strong decision-making and analytical skills - Excellent communication skills, both verbal and written - Proficiency in Microsoft Office Suite - Bachelor's degree in Business Administration or related field preferred

Benefits: - Paid Time Off (PTO) - Employee discounts on company products - Relocation allowance for eligible candidates

Working Environment: At Harman International Industries, we strive to promote equality and fairness for all employees. We believe in creating a supportive and inclusive work environment where all employees can thrive and reach their full potential.

Deadline to Apply: June 20, 2024

Equal Opportunity Statement: Harman International Industries is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees are treated with respect and dignity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.