fr3,000 - 3,600 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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We are looking for a motivated and confident Remote Customer Service Associate to join our team at NVR in Basel, Kanton Basel Landschaft, CH. As an Associate Level position, we require at least 4 years of experience in a similar role.
Responsibilities: - Provide excellent customer service to clients via phone, email, and chat - Resolve customer inquiries and complaints in a timely and professional manner - Process orders, returns, and exchanges accurately - Collaborate with cross-functional teams to ensure customer satisfaction - Maintain a high level of product knowledge to assist customers effectively - Meet and exceed customer service quality and productivity goals
Requirements: - Strong communication skills and a friendly demeanor - Ability to work independently and as part of a team - Excellent time management and organizational skills - Previous experience in customer service or a related field - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent required, Associate's or Bachelor's degree preferred
Personality traits: - Motivated to succeed and provide outstanding service - Confident in handling customer interactions with professionalism
Soft skills: - Ability to cooperate with colleagues and adapt to changing priorities - Strong time management skills to handle multiple tasks efficiently
Benefits: - Free food provided during work hours - Ongoing training and professional development opportunities - Employee discounts on company products - Competitive salary and benefits package
Working environment: At NVR, we strive for excellence and uphold high standards in all endeavors. We foster a positive and inclusive work culture where employees are encouraged to grow and succeed.
Equal opportunity statement: NVR is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Deadline to apply: 2024-05-08
If you meet the requirements and are passionate about providing top-notch customer service, we encourage you to apply for this exciting opportunity as a Remote Customer Service Associate at NVR.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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