Customer Service Representative - Work from home

Job Description:

Estee Lauder is looking for a talented Customer Service Representative to join our team and work from home in Bern, Kanton Bern, CH. The ideal candidate will have at least 1 year of experience in customer service and possess excellent communication skills. This is an entry-level position with opportunities for growth within the company.

Responsibilities: - Handle customer inquiries via phone, email, and chat - Provide product information and advice to customers - Process orders and returns - Resolve customer complaints in a professional manner - Work collaboratively with team members to meet customer needs - Analyze customer data to identify trends and opportunities for improvement - Maintain accurate records of customer interactions

Requirements: - 1 year of experience in customer service - Reliable and resourceful - Strong teamwork and analytical skills - Excellent communication skills - Ability to multitask and prioritize tasks effectively - Proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Employee discounts on Estee Lauder products - Disability insurance - Vision insurance

Working Environment: At Estee Lauder, we pride ourselves on creating a diverse and inclusive working environment that promotes collaboration on a global scale. As a Customer Service Representative, you will have the opportunity to work with a team of dedicated professionals who are passionate about delivering exceptional customer service.

Deadline to apply: 2024-05-17

Equal Opportunity Statement: Estee Lauder is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, religion, disability, or sexual orientation.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.