Sales Associate

SALES ASSOCIATE 60/70%

Montblanc, Zurich

Your Mission

You

• are passionate, dynamic, flexible and reliable

• like the luxury environment and understand luxury clients’ needs

• are willing to build your network and build relationships with your clients

• love to work in a team

• are sensitive to craftsmanship and high-end products

Then here is the perfect opportunity for you to join our Team as  Sales Associate within our Montblanc Boutique in Zurich.

The Sales Associate is responsible for:

• The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales

• Impeccable product know-how and ability to engage clients with appropriate products / collections

• Exemplary Customer Service as well as the management of the ASS inventory

• The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients

• Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data

• Correct visibility inside and outside the boutique

The Sales Associate also ensures:

• Adhesion to Boutique security and loss prevention procedures

• Regular inventory controls and random stock checks

• Goods-in receipt and stocking and transfers of goods

• Expertise in a selected product category; regular sharing of knowledge with team members

Your precious skills we are looking for:

• 5+ years experience in retail business environment or luxury brand business

• Retail or hospitality background with an affinity for luxury

• Passion for the Maison, its history and culture

• Strong interpersonal and sales skills

• Constant proactivity

• Excellent selling skills

• Exemplary team working spirit

• Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners

• In-depth knowledge about the product portfolio

• Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office

• Fluent in German, English and another language is an asset

Still wondering why you should join us?

• Integrating, developing and supporting our People is essential to us

• Potential future growth opportunities within Montblanc & the Richemont group

• You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

• You will be welcomed in our brand Zurich Boutique

• No day will be like another!

• Your daily activities will be interesting, challenging and diverse