Assistant Relationship Manager

Mission          

• Ensure continuous excellence in servicing of digital banking services client base.
• Offering continuous efforts in relationship management, and outreach to prospects.

Responsibilities

• Assist the DBS team to identify new business opportunities and help acquire new customers in targeted regions and segments.
• Engage in ongoing follow-ups with new and existing clients to promote FlowBank’s services and enhance client interactions with the bank.
• Conduct outreach to prospective clients in order to elevate brand and service recognition. 
• Collaborate with various teams within the bank to provide a smooth client experience in relation to transactional activity and day-to-day interactions with the bank.
• Assist in the collection, and reporting of documentation pertaining to client onboardings. 

 
Profile

• Prior experience in a client-facing role, preferably within financial services.
• Proficiency in English required. Additional proficiency in French, German or Chinese required. Other language proficiencies are a plus.
• Affinity for networking and building new commercial relationships.
• Strong interpersonal skills and a team player.
• Flexibility to travel abroad, or within Switzerland.
• Swiss citizenship or employment permit (B & C acceptable)

FlowBank was founded in 2020 by CEO Charles Henri Sabet, with headquarters in Geneva and an office in Zurich, the bank currently employs 142 people. The bank provides online investing and trading services and access to over 50,000 financial products at the best prices. It was recently found to be the most competitive trading provider in Switzerland by Neue Zürcher Zeitung. FlowBank is licensed by the Swiss Financial Market Supervisory Authority (FINMA) and a member of esisuisse.  It is also a member of the Swiss Bankers Association.