IT Infrastructure Specialist

About us : Founded in 2020, KIDAN is a family-owned IT consultancy based in Switzerland, dedicated to providing comprehensive IT management and security solutions to over 760 enterprise clients. We are your trusted IT partner, delivering tailored solutions that address unique business challenges and align with your vision. Our team of international experts empowers organizations of all sizes to navigate the technology landscape and unlock their maximum potential. As the exclusive Swiss distributor for ManageEngine and a key partner for world-class software providers, we help businesses maximize their IT capabilities, transforming IT from an expense into a strategic priority. Join us in creating a secure and efficient future where IT drives business success. Job Description : We are on the lookout for a dynamic IT Infrastructure Specialist who is ready to make an impact as a consultant. If you're technically skilled in enhancing IT infrastructure for diverse clients and/or managing internal IT operations, this role is your chance to shine. You'll have ample opportunities for professional growth and to make a significant mark in the IT management sector by wearing multiple hats. Key Responsibilities : - Innovative Client Solutions: Assess clients’ IT infrastructure needs and craft tailored solutions based on our portfolio. - Pre-Sales Support: Lead product demonstrations and technical presentations. - Solution Design and Implementation: Develop and implement IT infrastructure solutions to meet business and technical requirements. - Sales and Marketing Support: Collaborate with sales and marketing teams to drive growth. - Post-Sales Support: Provide consulting and operational support post-implementation. - Technical Support: Offer pre- and post-sales technical support, including product demonstrations and resolving technical issues. - Empower Clients: Educate and empower clients with the latest tools and best practices through engaging consulting and training sessions. Requirements : - Swiss residency
- Fluent in English and French; proficiency in German and/or Italian is a plus
- 4+ years of experience in IT infrastructure and/or networking
- Great understanding of IT management, networking, and cybersecurity
- Hands-on experience with infrastructure tools like a SIEM, NMS, Endpoint Management, etc. Why KIDAN? Join KIDAN if you want to be part of a human-sized, multi-cultural, and ambitious family-owned company where care, respect, and ethics are at the core of our culture. Here, you’ll find a vibrant and fair atmosphere that encourages experimentation, innovation, and collaboration. We’re not just a company; we’re a rapidly growing 'near to established startup' offering you the unique opportunity to shape your career and make a significant impact. At KIDAN, you won’t just be another employee. You’ll be a crucial part of our journey, contributing to exciting projects and witnessing the tangible results of your efforts. We value continuous learning and provide ample opportunities for professional development. Our team thrives on creativity and teamwork, ensuring that everyone’s voice is heard and valued. We’re looking for passionate individuals who are ready to take on responsibilities, eager to learn, and driven to work collaboratively to build something great. If you’re ready to contribute to our growth story and make a real difference, KIDAN is the place for you.