Applied AI & Automation Engineer

• Identify operational bottlenecks, repetitive tasks, and workflow inefficiencies across business functions, prioritizing automation opportunities based on impact, feasibility, and business value.


• Partner with Operations, Customer Support, Technology, Finance, and other stakeholders to understand processes and translate requirements into scalable automation solutions.


• Design, develop, and deploy production-grade automations using APIs, webhooks, integrations, and event-driven architectures.


• Apply AI and large language models (LLMs) to automate tasks such as classification, routing, summarization, information extraction, and decision support where appropriate.


• Integrate automation solutions with existing systems and tools while minimizing disruption to established workflows.


• Ensure automations are reliable, observable, testable, and maintainable through strong engineering practices and monitoring processes.


• Continuously monitor production performance, troubleshoot issues, and iterate on solutions to improve effectiveness and resilience.


• Promote reusable automation frameworks and best practices, reducing reliance on fragile scripts and one-off implementations.


• Contribute to the development of scalable operational processes that support business growth and long-term efficiency.

Requirements

• Proven experience designing, implementing, and maintaining production-grade automation systems and workflow orchestration solutions.


• Strong technical knowledge of APIs, webhooks, integrations, event-driven systems, and automation platforms.


• Hands-on experience applying AI technologies and large language models within real-world business workflows to deliver measurable outcomes.


• Ability to evaluate automation opportunities critically and determine where automation creates value versus where manual processes remain more effective.


• Strong understanding of operational processes, systems integration challenges, and risk management considerations.


• Experience working across multiple systems and technologies while balancing scalability, reliability, and business requirements.


• Excellent analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.


• Strong communication and stakeholder management skills, enabling effective collaboration across technical and non-technical teams.


• Self-motivated, detail-oriented, and comfortable working independently within a fast-paced and evolving environment.


• Passion for innovation, continuous improvement, and leveraging technology to solve meaningful business challenges.

Benefits

• Flexible working hours with the freedom to work when and where you are most productive.


• Fully remote-friendly environment with a €500 home office setup allowance.


• Choice of Mac or Windows equipment from day one.


• Monthly €50 lifestyle allowance through a dedicated benefits card.


• Access to learning and development opportunities, including dedicated learning time and professional growth programs.


• Employee discount of 40% across the full product range.


• Generous time-off package including 30 vacation days, 1 personal holiday, New Year’s Eve off, and up to 10 additional unpaid leave days.


• Company-sponsored health insurance with reimbursements of up to €600 per year for eligible healthcare expenses.


• Employer-supported pension contributions, including additional matching after the probation period.


• Access to exclusive discounts and offers through corporate benefits platforms.


• Wellness and fitness membership options through Urban Sports Club or Wellpass.


• Inclusive, collaborative, and people-focused culture recognized for employee satisfaction and workplace excellence.


• Company merchandise and team engagement initiatives that foster a strong sense of belonging.