Client Executive Manager - Sr

Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

Position will be based in Zürich area. This pivotal role can be two folds, a) be the key driver of client retention or b) focus on new business growth, both focusing on expanding Orange Business’s footprint through strategic relationship management and proactive business development.

• Act as the primary point of contact for existing key clients, nurturing relationships to maximize satisfaction, retention, and growth opportunities.
• Develop and execute strategic account plans to identify and pursue upselling and cross-selling opportunities within existing accounts.
• Establish and maintain a structured governance relationship with clients to secure long-term partnerships.
• Program manage contract execution, ensuring obligations are met and client value is maximized.
• Drive P&L performance optimization throughout the client lifecycle, ensuring profitable growth.
• Regularly review client performance metrics and market trends to identify areas for growth and innovation.
• Hunt for new clients and market segments, leveraging industry insights and networking to generate new business leads.
• Collaborate with internal teams to develop customized proposals and strategic initiatives aligned with client needs.
• Identify and pursue new revenue streams through proactive prospecting and tailored solutions.
• Lead negotiations and closing of new deals, ensuring alignment with company objectives and client expectations.
• Maintain a strong understanding of market trends and competitor activities to inform strategic planning.

You bring over ten years of client-facing experience in IT services or related fields, with a proven track record in managing top-tier accounts, developing existing client relationships, and successfully hunting for new business opportunities. Your strategic mindset, combined with your ability to build trust and influence at senior levels, makes you a natural business developer and trusted advisor.

Your professional skills

• Proven ability to develop and grow existing accounts through strategic planning and relationship management.
• Strong prospecting skills with a track record of acquiring new clients and market segments.
• Excellent negotiation, presentation, and closing skills.
• Analytical mindset with the ability to interpret data and market insights for strategic decision-making.
• Ability to craft tailored solutions that meet client needs and drive revenue growth.
• Cross-functional collaboration skills to align internal resources with client objectives.

Your soft skills

• Strong interpersonal and communication skills, capable of engaging senior stakeholders.
• Strategic thinker with a proactive approach to identifying opportunities.
• Resilient and adaptable in a dynamic, competitive environment.
• Entrepreneurial mindset with a focus on results and growth.
• Team player with a collaborative attitude.

At Orange, we believe in empowering our people to make a difference every day. As a Client Executive Manager, you can expect to thrive in a culture that values innovation, adaptability, and collaboration. You'll work with passionate professionals and have the opportunity to lead strategic initiatives that positively impact our clients and drive mutual success.

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.