Credit Operations Team Leader Associate Director

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We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

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By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment.

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We are looking for a dynamic and experienced Team Leader to join our Middle Office department, where you will oversee the new Credit risk Operations team & Collateral Management as first line of defense. In this key leadership role, you will be responsible for managing both the day-to-day operations and the people within your team, working closely with the Senior management.

Team Management:

• Leading and supporting a team:
  • Fostering a positive work atmosphere where employees feel motivated, valued, and connected to the team and the organization.
  • Promoting collaboration, trust, and cohesion among team members.
  • Addressing any potential conflicts among team members to your senior management and/or HR Partner
  • Supporting employee growth through training, mentorship, coaching, and advancement opportunities.
• Hiring:
  • Leading the recruitment process with your Talent Acquisition Partner
  • Ensuring new hires are properly introduced to the team, the organization, its culture, policies, and their specific roles.
• Performance Management: Setting performance expectations, providing feedback, conducting performance reviews, and addressing any performance issues.
• Conducting under performance process with the help of your Senior Management and HR Partner.

Operations management:

• Lead and take part in the team's operational tasks :

Collateral Management

• • Onboarding and maintenance of counterparty data in the collateral management platform
  • Daily management and monitoring of collateral requirements, including margin calls, position and exposure reconciliations, and dispute resolution
  • Management of interest on posted collateral
  • Reporting on collateral positions and related risk metrics to Risk, Treasury, and Finance teams

Credit & Interest Management

• • First point of contact for requests related to secured and unsecured credit including Lombard loans (to come), credit lines, and bridge loans - Incl. evaluation and validation of initial request  based on predefined policy and financial and risk criteria.
  • Management of the related tasks of leasing activity
  • Supervision of interest accruals, payment schedules, and maintenance of client-specific interest rate tables
  • Coordination with Risk, Finance, and Treasury departments for reporting purposes
• Initiate and guide internal projects in order to improve internal tools and optimize processes
• Set up and follow-up of KPI's (workload, team performance and projections)
• Manage relationships with internal stakeholders and counterparts
• Assist Senior leadership in the strategic planning of the Middle Office activities

Responsibilities include:

• Financial and risk-based analysis for credit applications and decision-making
• Ongoing monitoring of pledged assets (for specifics asset classes)
• Tracking interest accruals and ensuring timely client payments
• Maintaining and updating interest rate tables applicable to different credit products
• Setting initial margin requirements and monitoring daily margin calls based on exposure
• Onboarding counterparties in internal systems (incl. OSTTRA) and reconciling positions relevant to collateral
• Maintaining operational accounts (e.g., in Settlement Tool and internal systems)
• Calculating interest on posted collateral and ensuring accurate payments

• Minimum 5 years of experience in Loan/Credit Services, Margin, or Collateral Management
• Previous experience in a leadership role is required
• Ability to work effectively in both English and French environments
• Strong managerial skills, including the ability to lead, motivate, and develop team members to achieve objectives effectively
• Strong project management and problem-solving skills
• Ability to prioritize and deliver on multiple tasks in a deadline-driven and constantly evolving environment
• Excellent communication skills, results-oriented, team player
• Experience with Osttra or any collateral management tool, T24 (Temenos or similar solution), and GTMatch/GTExchange is a strong advantage

SQ2