Cruise / Tour Operations Coordinator

Company : Scenic Tours Europe Ag

Job Type : Full Time

Zug, Zg

Number of Applicants

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Job Description - Cruise / Tour Operations Coordinator

Would you like to be one of the amazing people creating wonders? A deluxe tour and river cruise operator is looking for energetic and motivated persons for its Swiss Office in the Center of Zug.

Cruise/Tour Operations Coordinator 100% (Starting January 2025)

As Operations Coordinator, you will be part of a young, friendly and established team of professionals, supporting the organization in delivering service performance and customer satisfaction. With your high energy, can-do attitude and flawless organizational skills you will make an important contribution in this varied role - from supporting our cruise/tour directors, to working with the product team, accounting, and purchasing to managing the day to day operations.

Responsibilities

Preparation of all tour related files and documents prior to the operational season.
Participating in and contributing to trainings and seasonal meetings.
Preparation of travel documents for both passengers and Cruise/Tour directors.
To provide specific and detailed information about a given tour to Cruise Directors and Suppliers, such as passenger manifest, special requirements list, rooming list, day by day technical itinerary uniquely tailored to that specific departure
Emergency handling out of office hours on a rota basis.
Processing of deviations and alternative programs in case of operational or technical issues.

Experience

Customer-minded and solution-oriented.
Passionate about "exceeding expectations" and delivering outstanding customer experiences.
Clear attention to detail and structured working method.
Good planning and organizational skills.
Team player who has experience working in deadline-driven environments.
English fluency is required, German and other European languages are an advantage.
Good skills in MS Office programs including MS Teams, Word, Excel, and PowerPoint.
Valid work and residence permit (at least a B permit).

Travel

Up to 15% travel is required.

You will find more information about our company on the following website www.scenic.eu.
No agency resumes will be accepted for this position.

Scenic Tours Europe AG, CH-6302 Zug

Original job Cruise / Tour Operations Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Operations Coordinator Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Operations Coordinator Jobs in Switzerland

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Cruise / Tour Operations Coordinator

Job Description - Cruise / Tour Operations Coordinator

Similar Operations Coordinator Jobs in Switzerland

Mobile Apps