Customer Logistics Manager (m/f/d) for F. Hoffmann La Roche in Kaiseraugst

We make it GmbH is a company operating nationally in Switzerland. Thanks to many years of successful experience, it has a high level of competence in the personnel services sector. Concentration of placement activities on the core areas of industry, technology, office/administration, engineering, pharmaceuticals and IT. We make it GmbH places the highest demands on quality, ethics and discretion.

For our customer, the company F. Hofmann La Roche, are we searching for:

Customer Logistics Manager (m/f/d)

Background

The Global Supply Chain Operations Organization centrally manages supply, inventory, and replenishment planning for drug products, connecting markets directly to the global manufacturing network. Within this end-toend framework, the Customer Logistics Manager is responsible for trading and delivering semi-finished (SEMP) and finished products (FG) to third-party customer markets worldwide. This role ensures high service levels, right-first-time order fulfillment, and full compliance for product and document supply. Key responsibilities include coordinating upstream replenishment, maintaining master data and supply chain setups, optimizing the cost-to-serve model, and leveraging data analytics and technology to drive efficiency and meet service goals in collaboration with local and global stakeholders.

The Perfect Candidate (m/f/d): holds a Bachelor’s degree with further education or specialized training in Supply Chain Management. They bring a minimum of 5 years of professional supply chain operational experience within a pharmaceutical environment, accompanied by strong logistics expertise. Proficiency in SAP, Microsoft Office, and AI tools is required, along with professional-level English skills (German language skills are a plus). While GMP experience is beneficial, it is not mandatory. The candidate should demonstrate a solid track record of using data-driven insights to manage supply metrics and collaborate effectively with crossfunctional teams.

Work hours

Working hours: Standard 40h / Week

Aufgaben

Ensure global market supply to third party customers on time in full at the right quality and cost, Partner with different interfaces for upstream replenishment coordination from central packaging, Continuously improve the cost-to-serve-model (incl. KPI metrics)., Leverage data for decision making by using e.g. analytics, simulation tools and customer insights, Drive efficiency through identifying value-adding and productivityenhancing opportunities through technology and data , Collaborate with different functions in the markets to understand the changes which may impact supply to the country and align with planning functions to adjust the Replenishment Plan , Ensure appropriate supply chain set-up (incl. e.g. master data)

Qualifikation

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (or equivalent specialized training), Minimum 5 years of professional experience in Supply Chain Management and Operations within the pharmaceutical industry, SAP, Microsoft Office, and familiar with AI-driven supply chain tools/analytics., Professional fluency in English (written and spoken); German is a plus.

Are you interested?

Then Mr. Raphael Sigg looks forward to receiving your complete application documents (CV, certificates and training certificates). We look forward to hearing from you.

We look forward to hearing from you