We are looking for a Head of IT who will architect and execute the next step in our maturity moving from start-up to scale up phase. You will be responsible for ensuring an operational IT infrastructure (hardware and software) across the company, including laboratory and production IT infrastructure, ensuring protecting our data, staying lean and enabling ten23’s growth.
This role is for a Senior IT Leader who thinks strategically about how IT enables business growth and at the same time is fully comfortable working hands-on alongside a small team.
Your responsibilities will include:
- Ensure operational IT infrastructure: Own the day-to-day reliability and performance of our IT backbone; hardware, software, data storage and end-user services. Willing to hands-on execution when operational issues demand it.
- Architect and Govern Strategy: Direct a comprehensive, enterprise-wide IT strategy that enables ten23's growth, covering infrastructure, business applications, and information security, together with the risk management framework, establishing and enforcing robust policies and document landscape across our three operational sites, Basel and Visp (two sites) and future expansions.
- Evolve the IT Organization for Scale-Up: Take our well-built start-up IT setup to the maturity level required for our growth trajectory, team structure, governance, vendor model, and architecture, while maintaining the lean, hands-on culture that makes ten23 work.
- Stabilize and Evolve our Business Application Landscape: Partner with Quality, Operations Technology, Computer System Validation and other circles to stabilize and evolve our ERP, MES, LIMS, and QMS environments, bringing discipline to integration architecture, license optimization, and vendor management.
- Lead and Develop Talent: Manage, mentor, and develop a high-performing IT team, fostering a culture of technical excellence, accountability, ownership and continuous improvement.
- Drive Security Culture: Oversee the development and deployment of comprehensive security and risk awareness training programs for all personnel and authorized system users across the organization.
- Assess and Mitigate Risk: Lead enterprise IT risk assessments in close collaboration with the General Circle to determine organizational risk tolerance and establish strategic mitigation plans.
- Ensure Regulatory and GxP Compliance: Ensure stringent adherence to all applicable data privacy laws, regulatory mandates, and GxP IT requirements (GAMP 5, EU Annex 11, 21 CFR Part 11, Computer System Validation) as well as broader industry compliance standards to systematically mitigate risk and minimize audit findings. Act as Subject Matter Expert (SME) in any regulator inspection.
- Oversee Strategic Partnerships: Govern the performance and deliverables of multiple third-party vendors and strategic partners supplying IT security and compliance services to the business.
- Uphold Industry Standards: Establish and sustain an advanced IT and information security framework compliant with recognized global industry standards (e.g., ISO 27001, NIST).
- Command Incident Response: Direct the response to IT and security incidents and orchestrate the execution of disaster recovery and business continuity plans to guarantee uninterrupted operations across all three locations.