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Head of Operations

Job Description - Head of Operations

About peoplefone

Peoplefone is an international telecommunications provider focused on modern voice, cloud, and business communication solutions. As part of our continued growth, we are looking for a strategic and hands-on Head of Operations & Finance to strengthen our group organization and support the company’s operational, financial, and technological development.

Your mission

  • Lead and oversee operational activities across the peoplefone Group 
  • Drive operational excellence by improving processes, organizational efficiency, governance, and scalable structures
  • Coordinate and further develop group-wide financial planning, budgeting, forecasting, reporting, liquidity management, and KPI reporting.
  • Act as a strategic business partner to the executive team by providing financial insights and supporting key business decisions.
  • Collaborate closely with management, business units, finance, marketing, IT, and international teams to execute strategic initiatives.
  • Build strong relationships with internal and external stakeholders, partners, and suppliers
  • Lead cross-functional projects and transformation initiatives across the organization
  • Monitor operational performance, business risks, and growth opportunities
  • Coordinate group-wide initiatives together with Country Managers and functional leaders

Your profile

  • Bachelor's degree in Business Administration, Finance, Engineering, Information Technology, or a related field
  • Master's degree, MBA, or a comparable finance qualification is considered a strong advantage
  • Several years of leadership experience in operations, finance, transformation, or business management within an international organization
  • Experience in the telecommunications industry or technology-driven businesses is a strong advantage and will be considered a key differentiator
  • Strong background in financial management, controlling, budgeting, forecasting, cash flow management, and business performance analysis
  • Solid technical understanding and the ability to work closely with IT and technology teams in a software or telecommunications environment
  • Experience managing complex projects and organizational transformation initiatives
  • Strong analytical, organizational, and leadership skills
  • Entrepreneurial mindset with a hands-on and solution-oriented approach
  • Ability to bridge finance, operations, technology, and business strategy
  • Experience in consulting or international organizations is a plus
  • Excellent communication and stakeholder management skills
  • German: mandatory 
  • English: mandatory 
  • French: an advantage

What We Offer

  • A young, international team with short decision paths and a supportive, hands-on culture
  • A dynamic, innovative work environment that values open communication and teamwork
  • Modern offices ideally located at Zurich Wollishofen tram and bus station
  • Continuous learning: dedicated time and budget for your professional growth and development
  • Attractive compensation package, including performance-based bonus
  • Regular company events and a collaborative atmosphere where your ideas are valued and your impact is visible

Kontakt

Apply now with your CV and all relevant references at [email protected] or contact us (+41 44 552 20 12) if you have any questions.
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