IT Application Support Specialist - Front Office

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IT Application Support Specialist - Front Office

Apply locations Geneva time type Full time posted on Posted 16 Days Ago job requisition id R0004848

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF

300 billion and operating from over 25 offices across 4 continents.

 

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide

advanced banking technology to other financial institutions.

 

“Rethink Everything” is our philosophy – it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

VOTRE ROLE

Nous recherchons au sein du département IT Operations, un Spécialiste Support Applicatif Front pour fournir aux unités clientèles et opérationnelles de la Banque Lombard Odier (Europe) S.A. ainsi que nos partenaires externes un support applicatif pour les outils de Front (Wealth Management).

En tant que Spécialiste de l’équipe Support Applicatif

vos principales missions sont :

• Apporter un Support Fonctionnel pour les applications de Wealth Management

• Identifier, résoudre et « troubleshooter » toutes les questions arrivant dans l’équipe

• Assurer la disponibilité maximale des applications et trouver la solution rapide aux questions des équipes du Front

• Participer aux contrôles qualité et à la rédaction des nouvelles releases applicatives

• Former les utilisateurs aux applications et assurer un accompagnement de nos partenaires aux UAT

PROFIL RECHERCHÉ 

• Bachelor ou master en Informatique ou équivalent

• 3 ans d'expérience dans le domaine bancaire

• Esprit d’analyse et esprit d'équipe avec un goût prononcé pour les contacts clients

• Sens des responsabilités

• Capacité à travailler de façon autonome avec un minimum de supervision

• Maîtrise du français et de l’anglais

• Résidence en Suisse ou relocalisation en Suisse possible

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team , united in serving our clients with unwavering dedication.

Should you recognise yourself in this mission statement, we would be happy to receive your application. It will be handled in the strictest confidence.

About Us

Help us build the bank of tomorrow. Lombard Odier’s purpose is to preserve and grow our clients’ assets over time. With a history spanning over 220 years, we have served our clients for over seven generations, weathered 40 financial crises and ceaselessly innovated to offer best in class, sustainable services to our clients.

our mission to you.

Lombard Odier is an employer of choice. We are committed to providing a stimulating work environment where creativity and innovation are encouraged for improving business opportunities and effectiveness.

our culture.

At Lombard Odier, we understand that our people are a precious resource. That’s why we’ve focused on creating an atmosphere where every unique individual can flourish and work together to achieve our goals. Building an environment where our teams can be inspired, “rethink everything” and thrive in a positive, energetic setting, is the essence of our culture.

diversity and inclusion.

We are an equal opportunities employer. As an EDGE (Economic Dividends for Gender Equality) certified organisation, we aspire to create an optimal workplace for women and men, and help them benefit from it. EDGE is the leading global standard for measuring gender equality in the workplace.

training .

If our people improve, we improve. That’s why at Lombard Odier, we offer all the support employees need to take responsibility for their own personal and professional development. This sums up our desire to recognise and promote the talents of each and every employee in keeping with our values. Our commitment to valuing and fostering skills and know-how is what underpins our diverse and high-quality training programme.

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