Microsoft 365 Collaboration Lead - German speaking (M/W)

Our mission for the past 30 years?

Be there at the right moment!

Our expertise?

Helping our clients capture the user's attention and transform that fleeting interaction into a memorable one. This is why we assist companies in implementing and managing digital solutions for a reinvented user experience.

What is the right interaction?

It’s about capturing our attention at the right moment, in the right place, and converting it into desire and trust. A delicate balance between too much and too little. Between too early and too late.

Become an SQLian and be part of this great adventure within a human-sized company with big ambitions.

We are over 2,200 talents across more than 13 countries and 3 continents.

Our culture?

Dare and create.

As part of the development of our activities with one of our clients, we are looking for a M365 Technical Lead that will design, implement, and maintain unified communication and collaboration systems (UCC).

Main duties :

• Drive end-to-end execution of Unified Communication & Collaboration projects
• Architect and deploy including VoIP, video conferencing, messaging platforms, and collaboration tools
• Ensure high availability, performance, and security of UCC services across the organization
• Collaborate with cross-functional teams to understand business requirements and deliver high-value solutions that meet the needs
• Provide with technical mentoring team members, stimulate knowledge sharing and best practices
• Analyse and resolve related issues, ensuring minimal disruption to users and services
• Deliver high-level support for critical incidents and advanced troubleshooting

We are looking for :

• Knowledge in Unified Communications systems (VoIP, video conferencing, instant messaging and Microsoft 365 UCC tools (Teams, SharePoint, Exchange Online)
• Network fundamentals (QoS, SIP, firewall rules for UCC)
• Security and compliance in UCC environments 
• Experience in incident management and 3rd level support
• Experience in large and complex organizations is expected

Why join us?

• A human-sized agency (150 people) close to its clients: you will work within our offices or at our clients' sites in a team
• Career support with HR standards: annual reviews, mission follow-ups, training, certifications, and more...
• A friendly and dynamic work environment!