Customer Service for Luxury German Car Brand in Greece - Fully Paid Relo

Join the prestigious team and elevate your career while immersing yourself in Greece's rich culture and beautiful landscapes! We are seeking enthusiastic customer service representatives to support a luxury German car brand. This exciting opportunity comes with a full relocation package, allowing you to experience life in Greece while providing exceptional service to our esteemed clientele. In this role, you will assist customers with their inquiries regarding high-end vehicles, ensuring a premium experience that reflects the luxury nature of the brand. If you have a passion for customer service and a keen interest in luxury automobiles, we would love to hear from you!

Responsibilities

• Deliver outstanding customer support to clients of a luxury German car brand via phone, email, and live chat.
• Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Maintain a comprehensive understanding of the luxury vehicle offerings and features to provide accurate assistance.
• Document all customer interactions meticulously in the company's CRM system for record-keeping.
• Collaborate with team members to continuously enhance service delivery and customer experience.
• Engage in training sessions to stay updated on products, services, and brand values.
• Provide feedback on customer trends and contribute ideas for optimizing service processes.

• Fluent in German, both written and spoken; proficiency in English is required.
• Excellent communication and interpersonal skills with a strong focus on customer service excellence.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Strong analytical and problem-solving skills with attention to detail.
• Previous experience in customer service, especially in luxury or automotive sectors, is preferred.
• Familiarity with CRM systems and customer support software.
• A positive attitude, professionalism, and enthusiasm for luxury brands.
• Willingness to relocate to Greece.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive (Greek) monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.