Manager, Employee Relations

Accountabilities:

• Lead and manage a team of Employee Lifecycle Specialists, providing coaching, mentorship, and performance guidance.
• Oversee voluntary and involuntary terminations across multiple regions, handling complex and sensitive cases.
• Deliver first-level employee relations support and guidance to internal teams and clients.
• Personally manage and advise on escalated employee relations matters to ensure best-in-class service.
• Act as a primary point of contact for leadership, providing expert HR, compliance, and advisory support.
• Partner closely with operations teams to ensure smooth collaboration, high-quality outcomes, and consistent processes.
• Champion a client- and employee-centric approach, maintaining professionalism, integrity, and high service standards.
Requirements:
• Extensive experience in Human Resources, Employee Relations, or Operations, including prior experience as a People Manager.
• Advanced expertise in performance management, business partnering, employee relations, and local employment laws.
• Proven ability to manage complex employee relations issues, including involuntary exits, workplace investigations, and disciplinary processes.
• Strong leadership, communication, and relationship-building skills, with experience influencing senior leaders and culturally diverse teams.
• Excellent verbal, analytical, and written communication skills; able to articulate complex concepts clearly.
• High levels of discretion, professionalism, and integrity, maintaining confidentiality in all matters.
• Agile, resilient, and customer-centered approach with a tolerance for ambiguity and a proactive mindset.
• Cultural awareness and sensitivity to work effectively across global, distributed teams.
• Experience in start-up or scale-up environments and comfort with asynchronous workflows is a plus.
• Tertiary qualifications in HR, labour relations, or employment law are preferred.
Benefits:
• Competitive salary, aligned with market standards and experience.
• Flexible remote working across Switzerland and globally.
• Flexible paid time off and asynchronous work culture supporting work-life balance.
• Comprehensive parental leave (up to 16 weeks) and mental health support services.
• Stock options and equity participation opportunities.
• Professional development budget for courses, coaching, and learning resources.
• Home office budget and IT equipment support.
• Budget for local social events or co-working spaces.
• Opportunities to influence global HR policies and employee experience practices.