Sales Manager

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

MISSION

Being part of IWC Swiss Market Team, you will contribute to increase the sales of IWC timepieces in all distribution channels through an exceptional Customer Experience and a Brand Image fully aligned with The Maison standards and guidelines.

KEY RESPONSABILITIES

Wholesale support

• Support partners in annual planning, product allocation and stock management based on the agreed assortment (model stock)
• Monitor the Brand Experience in all market touchpoints
• Analyze market and customer developments as well as development of cooperative action plans (CRM)

Sales support

• Ensure IWC image complies with the Maison guidelines in each point of sale
• Evaluate and implement commercial activities
• Plan and run training programs for Sales Teams
• Prepare and conduct annual meetings with commercial partners

 Wholesale CRM

• Analyze customer data and market developments
• Work closely with commercial partners and the internal marketing team
• Analyze results to implement and deploy targeted campaigns

Retail support

• Forecasting and supporting annual and quarterly planning (product launches and budgeting)
• Ensure the qualitative brand visibility and experience (visual merchandising / customer evaluations)
• Support Boutique events

Analysis and reporting

• Perform ongoing sales analysis by references and product categories
• Evaluate each sales channel’s performance
• Prepare monthly reports on sales activities on the Swiss market
• Develop proposals to strengthen the distribution network

Ad hoc projects  

• Implement and maintain the sales planning software (Booster)
• Support in the planning and opening of new boutique projects
• Evaluate the potential of new shop-in-shops and coordinate their implementation

PROFILE

• University degree in business administration or equivalent education
• At least 2 years of professional experience
• Responsible, confident negotiator with strong interpersonal skills
• Strong customer orientation with a healthy dose of ambition
• Sales talent with modern omnichannel retail understanding
• Independent, proactive approach with strong analytical skills
• Flexible, able to work under pressure and willing to travel within Switzerland
• Fluent in German, French and English (Italian a plus)

#Richemont #WeCraftTheFuture