Sales Support Specialist

On a daily basis, you will

Build quotes for the Sales team ensuring that specific terms are approved within policy

Generate evaluation keys for customers wanting to test our products

Assist the Sales team in fulfilling administrative needs working closely with the Legal, Security, Finance, and Order Management teams

Register and update customer portals, ensuring the accuracy of existing information

Coordinate the contract signature process for customers and partners

Engage with prospects/customers to resolve any administrative-related issues

Ensure accurate opportunity data within Salesforce

Contribute to maintaining Salesforce data integrity

Deliver timely responses to internal and external customers within the established SLAs

The skills you will demonstrate

4+ years of experience in a similar role within an international environment

Proven experience within the IT industry 

An eye for detail and numbers

Valuing high-quality work

Strong ability to work effectively as part of a team

Strong prioritization and organization skills 

Excellent communication skills

Fluent English

A degree in Business or a related field

Knowledge of Salesforce.com or a similar CRM

Words from the TeamOur mission is to provide top-quality support to the Sales team, act as trusted advisors and business safeguards in the Lead-to-Order cycle to ensure the success of the business. We operate as a team - our objectives and workload are shared evenly. We are therefore all exposed to a multitude of different customer requests. This enables us to face different situations every day, to learn, and to improve our processes continuously.Ready to join the team? Apply and we will soon get in touch with you.SonarSource Sales Administration team.Why you will love it here• We value a safe work culture - founded in respect, kindness, and the right to fail.• We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate!• Work-life balance - a healthy work-life balance is very important at Sonar. • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.• We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired.