Senior Digital Employee Experience Specialist

Are you ready to shape the digital working world of tomorrow? You contribute your experience to driving forward the digital transformation and creating sustainable added value for our employees. You help us shape the digital working environment of the Swiss Post of tomorrow – simple, effective and user-centric.

How you make a difference

• You create structure and clear priorities within the DEX initiatives, develop a sound understanding of the digital user experience and consistently align the backlog with value generation.


• By analysing data and feedback, you make the impact of initiatives transparent and develop them in a targeted manner.


• You support initiatives from prioritization to implementation and ensure clear measurement of progress and success.


• In close cooperation with IT, HR and other units, you translate requirements into feasible solutions, provide well-founded recommendations for action and play an active role in projects.


• You support the development of a uniform, transparent working model (e.g. Kanban-based) and are involved in the further development of management, communication and feedback formats.


• You develop and manage the digital employee journey – from onboarding to offboarding – and ensure that key touchpoints are prioritized and effectively improved.


• You develop user-centric personas and ensure that they serve as the basis for decisions and prioritization.

What you have to offer

• You have a Bachelor’s or Master’s degree in business administration, business informatics or a comparable qualification and have several years of experience in the digital employee experience or digital transformation.


• You have already worked successfully in complex organizations and know how to work across different levels.


• With your strong communication skills, you can win over stakeholders at all levels and integrate different interests.


• You don’t just think conceptually, you actively ensure the implementation and visibility of the results. You are used to taking responsibility for implementing initiatives and making progress visible.


• You are familiar with agile working methods, work in a structured and data-based manner, and quickly recognize relationships and derive specific actions from them.


• You systematically use your knowledge of qualitative and quantitative user research and usability to optimize the digital employee experience.


• With your strong communication skills, you can win over stakeholders at all levels and integrate different interests.


• You have good spoken and written German and good (oral) knowledge of English. Any other national language is an advantage.
  
  We do not accept dossiers from recruitment agencies for this position.