Senior Sales Advisor - Luxury Fashion

We are currently seeking a multilingual Luxury Sales Advisor for our client’s boutique located in the heart of Zurich. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide clients through their journey, offering personalized service and expert product knowledge.

Your Responsibilities

• Consistently achieving and exceeding sales targets, contributing to the boutique’s commercial success.
  


• Delivering outstanding customer service, including proactive claim management and after-sales support.
  


• Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
  


• Upholding boutique visual merchandising standards and supporting impactful product presentations.
  


• Ensuring compliance with cash handling, security, and loss prevention procedures.
  


• Conducting inventory checks and supporting accurate stock management.
  


• Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
  


• Supporting reporting activities to enable performance tracking and business insights.
  


• Maintaining the highest standards of boutique cleanliness, organization, and presentation.
  

Job Requirements

• Several years of proven experience in luxury retail - Fashion & Accessories' background preferred
  


• A genuine passion for luxury goods and an understanding of the high-end client journey.
  


• Strong sales acumen with a track record of exceeding targets.
  


• Team-oriented with excellent collaboration skills.
  


• Proactive, results-driven, and committed to excellence.
  


• Exceptional communication and interpersonal skills.
  


• Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.
  

Apply today and take part in creating exceptional experiences for clients in Zurich.