Service Campaign Manager 80 100% (f/m/d)

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The opportunity

Join us as a Service Campaign Manager, where you will shape global service offerings end-to-end and drive strategic commercial initiatives across regions. In this high impact role, you will lead cross functional programs, define go-to-market strategies, and translate product vision into scalable business solutions. You will influence stakeholders at multiple levels and ensure successful market adoption globally.

How you’ll make an impact

• Lead the full lifecycle of global campaigns, from opportunity framing and business case creation to pilot execution, full commercial rollout, and scaling across regions

• Define and own the solution blueprint: scope of supply, value proposition, pricing model, technical concept, commercial terms, and compelling go-to-market materials

• Drive cross-functional governance with Sales, Product Management, Service Operations, Engineering, Marketing, and regional organizations to ensure excellency in execution and business results

• Manage complex, multistakeholder initiatives: track milestones, risks, dependencies, and financial performance, ensuring on-scope, on-time, on-cost delivery

• Coach and empower Sales teams on the positioning, differentiation, and closing strategy of new offerings; act as a direct commercial interface for strategic opportunities

• Represent Hitachi Energy externally, conducting customer workshops, validation sessions, and pilot design activities to ensure solutions fully address market needs

• Institutionalize best practices and continuously refine the campaign operating model, improving tools, processes, and knowledge-sharing across global units

Your background

• University degree in engineering, economics, business, or related field; additional certifications in project management or strategic marketing are a plus

• Experience in business development, service portfolio management, commercial strategy, or customer project leadership within industrial or energy sectors

• Demonstrated ability to lead autonomous, complex programs, manage multiple stakeholders, and influence decisions across matrix organizations

• Strong capability to transform data, technical insight, and market intelligence into revenue generating commercial packages

• Excellent communication, planning, and stakeholder management skills; comfortable engaging both executives and customers. Capable of providing forward guidance to the sales managers

• Ability to coach teams, challenge assumptions, and drive decision-making in ambiguous environments

• Fluent in English; additional languages (German, Spanish, French) are an advantage

• Willingness to travel internationally

More about us 

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

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