Spa Director (Long Term) - W VERBIER

Your Role as a “Talent” at W Verbier Le Spa 

As a Talent, you embody the W way of life for our guests. You are the very essence of the brand — passionate, playful, warm, and welcoming in personality. 

Why Join Us? 

A GREAT OPPORTUNITY AT W VERBIER LE SPA – OPEN 365 DAYS A YEAR 

Key Responsibilities 

• Take full responsibility for the operational and financial results of the Spa, ensuring profitability and driving development. 

• Ensure the W experience in accordance with brand standards and with the LQA and FORBES standards. 

• Develop marketing strategy, build member loyalty, enrich the programming, maintain customer relationships. 
  
   


• Create and develop treatment concepts, partnerships, and innovative offers. 

• Analyze sales and financial reports monthly; propose recommendations based on market, seasonality, competition, and trends. 
  
   


• Build an effective Talent structure to maintain productivity and efficiency ratios. 

• Collaborate with the marketing leadership to develop the annual plan, coordinate promotional offers. Ensure internal and external visibility. 

• Ensure strict compliance with Swiss hygiene and safety regulations as well as group standards. Guarantee maintenance of equipment and facilities. 

• Handle guest requests and complaints professionally. 
  
   


• Implement a structured training program for Talents (permanent staff, seasonal, extras), conduct performance reviews, manage scheduling, attendance, leave, and absences. 

Required Criteria 

Minimum 3 years’ experience in an equivalent role in a luxury Spa. 

Experience in luxury hospitality.