Support Niveau 1 - Junior Helpdesk - O365

Company : Lb Recrutement Sã Rl

Job Type : Full Time

Genève, Switzerland

Job Description - Support Niveau 1 - Junior Helpdesk - O365

Mission de 12 mois :

Responsabilités :

Installation et configuration de comptes Office 365

Gestion des mots de passe

Dépannages de messagerie

Mise à jour de licences

Suivi des tickets jusqu’à résolution

Profil :

Diplôme CFC informatique ou équivalent

1-2 ans d’expérience sur un poste similaire

Maitrise de base des environnements Windows dans un domaine Active Directory / Entra et Iphone.

Connaissance basique du référentiel ITIL et gestion des incidents en particulier

Excellentes qualités de service client

Sens de la solution

Bon niveau d’Anglais

Disponible de suite

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Support Niveau 1 - Junior Helpdesk - O365

Job Description - Support Niveau 1 - Junior Helpdesk - O365

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