Technical Advisor

TECHNICAL ADVISOR

ROLE

• Support customers to reinforce competitive edge and leadership by delivering high class services with innovative products and solutions contributing to the protection of global currency and security documents


• Support customers with expertise and solutions during the implementation & use of our products


• Contribute to the Technical knowledge sharing to customers


• Ensure support in problem solving issues and products optimization


• Keep customer satisfaction by ensuring products and solutions performance 


• Participate in the development of new products and solutions within the different R&I projects


• In collaboration with various departments (R&I, Regional Business Directors, Marketing and Manufacturing Operations), participate in the promotion of our new products, solutions and concepts


• Manage administrative tasks related to the service and activities.

PROFILE:

• Engineering degree in Chemistry or equivalent in printing industry (3-5 years’ experience in chemical or printing industry is an advantage)


• Very flexible and willing to travel around the world (up to 50%)


• Demonstrated ability in managing multiple tasks/projects along with the ability to work in a fast paced team environment independently


• Ability to establish credibility with internal & external stakeholders, strong ethics and customer orientation


• Excellent communication & interpersonal skills


• Fluent in English and in French. (German & Spanish will be an advantage) 

WHY JOIN US?

• Join a global leader in trust technologies with a mission that matters.


• Be at the strategic heart of a financially sound and innovation-driven company.


• Collaborate with high-level experts and work on impactful international projects.


• Operate in a multi-cultural, high-integrity environment where autonomy and ownership are encouraged.