Training Professional (Retail Marketing)

Position Summary

Samsung Electronics is a global technology leader, opening new opportunities for people around the world. The foundation of our success is our people, whose talent, creativity, and passion stand out. We strive for excellence and are looking for top talent to join us on this journey.

We are looking for a Training Professional (100%) for a permanent position in our retail marketing team.

This role manages Retail Marketing Training & Education content and prepares timely training materials for classroom and online sessions. This includes working closely with channel partners, training merchandisers, overseeing project management tasks (budget, schedule, quality control, reporting, review, documentation, etc.), and supporting the team of trainers.

Role and Responsibilities

Your tasks, you…

are in charge of all training-related online systems (e.g. Samsung learning platform, social media, training homepage, integration with training partner platform, etc.)

manage KPI's and system/user growth (e.g. subscriptions, active users, views, etc.)

manage and create content (training module, training video, etc.)

develop and maintain training systems (process and system/content innovation)

develop and monitor the ambassador program

work closely with the sales team, and agencies as well as manage the Master Trainer and Content Management team

report at national and international levels, depending on stakeholders and requirements, to head office in London and Suwon (South Korea)

manage projects, including budget, implementation planning, invoicing, documentation, etc.

plan, organize, and deliver in-store training sessions

evaluate the effectiveness of in-store training and continually improve training methods and materials.

Skills and Qualifications

Your profile, you…

have a degree in business administration or similar

have 3-5 years of experience with a learning management system in a similar environment

have excellent knowledge of MS Office (especially PowerPoint and Excel)

ideally have ERP experience preferably N-ERP, SAP, or similar

have very strong project management skills

have strong communication and coaching skills

are fluent in German and English, French is a plus

have a strong "hands-on mentality", good time management and the ability to meet deadlines

have a professional appearance, and an accurate working style

are a committed, team-oriented, and resilient personality

In our pursuit of excellence, Samsung is continuously looking for dynamic individuals. Become a part of Samsung and let your potential soar. We are offering a dynamic and international working environment with many opportunities for career development.

Are you interested? We look forward to receiving your informative CV and complete documents (references and diplomas) in German orEnglish.

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