Recruitment Assistant (Paid Internship)

Are you passionate about making a positive impact in the world? Do you want to work for a company that values collaboration, innovation, and community? Batmaid is seeking talented and ambitious people to join our Operations Internship Program and help us achieve our objective of Fighting the Black Market!

Here at Batgroup, our objective is to become the global leader in providing “well-being at home” with high-quality cleaning services. With 150 employees and more than 4.000 Trusted Professional Cleaning Agents with headquarters based in Switzerland and expanding across Europe, we are making that a reality. Batgroup was created in order to reinforce our primary mission: the fight against Black Market and making sure that the cleaning industry workers have the coverage and insurance that they should benefit from. Within the Batgroup, we have a variety of identities that we provide, allowing a large assortment of services, from booking a cleaning through Batmaid to hiring their house cleaning employees through Batsoft.

Your Responsibilities

Recruiting (60%)

You’ll support and help drive our high-volume recruitment efforts for cleaning agents — from initial sourcing to onboarding. You’ll be an essential part of the HR team and directly impact the quality and satisfaction of our workforce.

• Manage the full recruitment cycle: screening, coordinating interviews, supporting onboarding
• Review incoming applications daily and help shortlist candidates within 24 hours (weekdays only)
• Schedule and organize 1:1 interviews in close collaboration with the Recruitment Associate
• Ensure timely and clear communication with applicants and hiring partners via phone and email
• Keep recruitment data up to date — including agent availability, ZIP code coverage, and scoring
• Answer internal tickets and candidate inquiries within 24 hours (excluding weekends)
• Assist with onboarding coordination and ensure candidates complete all necessary steps
• Support HR initiatives that focus on agent retention, satisfaction, and performance
• Help improve internal processes, tools, and documentation across the recruitment journey

Swiss Cleaning Academy (40%)

You’ll also help run our Swiss Cleaning Academy, the onboarding and training program for all new agents in Zurich.

• Organize and enroll new candidates into the Academy within 24 hours of their interview
• Conduct training sessions throughout the week with your assigned cohort
• Ensure all onboarding documentation is complete and legally compliant (police record, AVS, IBAN, working permit)
• Coordinate with cantonal authorities to submit work permit requests on time
• Ensure all legal requirements are met before agents begin working

• You're currently a student or recent graduate in HR, Business, Psychology, or a related field
• You have strong organizational skills and can manage multiple tasks at once
• You're confident in communicating by phone and email in a professional setting
• You’re fluent in German and English (French is a plus)
• You're detail-oriented, proactive, and enjoy working with people
• You thrive in a fast-paced, hands-on environment and are eager to learn

• A supportive team and dedicated mentor to help you grow
• A dynamic work environment in a company with a social mission
• An opportunity to develop practical experience in recruitment and HR operations
• A modern office in Zurich with direct impact on the local team’s success