Supply Chain Solutions Engineer Intern

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

Start date: September 2026

Duration: 6 months

As a Supply Chain Solutions Engineer within Cartier Operations' Execution Excellence Team, you will be a key player in shaping the future of our data-driven strategy. You'll be instrumental in building and enhancing our data environment, impacting everything from datasets and dataflows to dashboards and automation. This is a high-impact role where you will directly contribute to the continuous improvement of our supply chain operations through innovative solutions and cross-functional collaboration.

You will be at the forefront of developing and implementing our low-code communication workflow tool, taking ownership of the entire delivery process – from requirements definition and tool selection to end-user training and ongoing support. You will also establish and maintain best practices, creating valuable learning materials to ensure the ongoing success of our initiatives. This is an opportunity to make a significant contribution to a world-renowned luxury brand, driving efficiency and innovation within a dynamic and collaborative team.

HOW WILL YOU MAKE AN IMPACT?

As a Pega Systems Developer within our Supply Chain Solutions Team, you will play a pivotal role in transforming our business operations by designing and implementing cutting-edge digital case management solutions. You will be working at the forefront of innovation, leveraging the power of Pega to streamline workflows, enhance efficiency, and drive significant improvements across the organization. Your contributions will directly impact our ability to deliver exceptional results and maintain our position as a global leader.

Your Key Responsibilities:

• Solution Design & Development: Collaborating closely with diverse stakeholders (including Supply Chain and other departments), you will meticulously analyze business needs, define comprehensive business cases, and design robust, scalable workflows within the Pega platform. This includes:

• Conducting thorough requirements gathering sessions, utilizing various techniques such as workshops and interviews to fully understand stakeholder needs and translate them into functional specifications.
• Developing and maintaining detailed design documentation, ensuring clarity and consistency across all aspects of the solution.
• Implementing and testing Pega applications, adhering to best practices for software engineering, version control, and continuous integration.
• Supervising the development process, ensuring timely delivery and adherence to quality standards.
• Creating comprehensive user documentation and training materials to support the adoption and ongoing use of the new systems.

• Process Optimization & Automation: As a member of the Execution Excellence Team, you will be a key driver of process improvement initiatives. This involves:

• Identifying and analyzing non-value-added processes, proposing innovative solutions for optimization and automation using Pega's capabilities.
• Developing and implementing automated workflows to streamline operations, reduce manual effort, and minimize errors.
• Monitoring and evaluating the performance of implemented solutions, identifying areas for further improvement and making necessary adjustments.
• Contributing to the ongoing development and refinement of our process improvement methodologies.

• Stakeholder Management & Communication: Effective communication is crucial in this role. You will:

• Build and maintain strong relationships with stakeholders across various departments, ensuring alignment on project goals and objectives.
• Proactively communicate project updates, progress, and challenges to stakeholders, keeping them informed and engaged throughout the process.
• Present findings and recommendations clearly and concisely, both verbally and in writing, to both technical and non-technical audiences.

HOW WILL YOU EXPERIENCE SUCESS WITH US?

You are in last year of an engineering school in Supply Chain or any similar scientific field.

You have a good understanding of BI tools, data architecture and overall ERP systems (SAP is a plus).

You are familiar with low-code applications (Power Automate, Sales Force, Pega is a plus).

You are interested in market-leading front-end and web development solutions (CSS, REACT, JavaScript is a plus)

You are pro-active, curious, and familiar with the agile methodology (Jira knowledge is a plus).

You have excellent communication skills, with both technical and non-technical teams.

You are fluent both in French and English.

HOW DO WE KEEP YOU SMILING?

In a young and dynamic team focused on personal development (trainings, conferences, certifications, etc.), you will take part of Cartier’s Execution Excellence journey.

You will work on all product lines with all our regions and markets for a leading Company in the luxury industry.

#Richemont #WeCraftTheFuture