Job Description:
As an Online Operations Associate at Synnex, you will be responsible for managing and optimizing the online operations of the company. This includes overseeing e-commerce platforms, website management, order processing, inventory management, and customer service. You will work closely with various departments to ensure smooth and efficient operations, as well as contribute to the overall growth and success of the online business.
Responsibilities: - Manage and optimize e-commerce platforms - Oversee website management, including content updates and promotions - Process and fulfill online orders - Monitor and maintain inventory levels - Provide exceptional customer service through various channels - Collaborate with cross-functional teams to drive online sales and revenue - Analyze data and metrics to identify opportunities for improvement - Stay current with industry trends and best practices in online operations
Requirements: - Bachelor's degree in Business, Marketing, or related field - 4 years of experience in online operations or e-commerce - Passionate about e-commerce and online business - Adaptable to changing priorities and fast-paced environments - Excellent planning and organizational skills - Strong persuasion and negotiation skills - Proficient in Microsoft Office and e-commerce platforms - Ability to work independently and as part of a team
Benefits: - Travel and spending expenses covered - Remote work flexibility - Retirement plan with employer contributions - Opportunities for professional development and growth
Working Environment: At Synnex, you will thrive in an energetic and rapidly evolving work setting where innovation and collaboration are encouraged. We value diversity and inclusion, and are committed to creating a positive and inclusive work environment for all employees.
Equal Opportunity Statement: Synnex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. We are committed to promoting a diverse and inclusive workplace where all individuals are respected and valued.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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