Account Support Manager - Remote Work

Job Description:

Hamilton Company is seeking a dedicated Account Support Manager to join our team on a part-time basis. This position offers remote work flexibility, allowing you to work from anywhere in Bern, Kanton Bern, CH. As a Mid-to-Senior Level professional with at least 6 years of experience in account management, you will play a critical role in supporting our clients and ensuring their satisfaction.

Responsibilities: - Manage a portfolio of key client accounts, serving as the main point of contact for all their needs and inquiries. - Develop strong relationships with clients, understanding their business objectives and providing solutions to help them achieve their goals. - Monitor account performance and identify opportunities for growth and expansion within existing accounts. - Collaborate with internal teams to ensure timely delivery of products and services to clients. - Provide regular updates and reports to clients on account status, performance metrics, and upcoming initiatives. - Address any issues or concerns raised by clients in a timely and professional manner.

Requirements: - A minimum of 6 years of experience in account management, preferably in a remote work setting. - Demonstrated reliability and confidence in managing client relationships and meeting deadlines. - Strong presentation skills and the ability to make strategic decisions when necessary. - Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams. - Proficiency in Microsoft Office and CRM software. - Bachelor's degree in Business Administration or a related field.

Benefits: - Disability insurance - Parental leave - Visa sponsorship

Working Environment: At Hamilton Company, we empower our employees to take ownership of their work and make impactful decisions. We value collaboration, creativity, and innovation, and strive to create a supportive and inclusive work environment for all team members.

Equal Opportunity Statement: Hamilton Company is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: April 17, 2024

If you meet the requirements and are ready to take on a challenging and rewarding role as an Account Support Manager, we encourage you to apply today. Join our team at Hamilton Company and help us deliver exceptional service to our valued clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.