Chat Support Representative - Remote Work

Job Description:

We are seeking a Chat Support Representative to join our team at Farmers Insurance Exchange. This is a remote work position based in Bern, Kanton Bern, CH. As a part-time entry-level role, no prior experience is required, making it an excellent opportunity for those looking to kickstart their career in customer support.

Responsibilities: - Provide efficient and friendly chat support to customers regarding their insurance policies and services - Assist customers with any inquiries or issues they may have, ensuring a positive customer experience - Review and update customer accounts with accurate information - Collaborate with other team members to resolve complex customer issues - Meet or exceed performance metrics such as response time and customer satisfaction ratings

Requirements: - Confident and dedicated personality traits - Strong people management and leadership skills - Excellent written communication skills - Ability to multitask and prioritize tasks effectively - Availability to work part-time hours - High school diploma or equivalent

Benefits: - Paid Time Off (PTO) for eligible employees - Life insurance coverage - Company-provided equipment for remote work

Working Environment: At Farmers Insurance Exchange, we value diversity and inclusivity. Our working environment is designed to cultivate leaders who foster mentorship and teamwork. We encourage continuous learning and growth among our employees.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: Farmers Insurance Exchange is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.