Client Relations Manager - Remote Work

Job Description:

As a Client Relations Manager at Kohl’s, you will be responsible for managing client relationships and ensuring customer satisfaction. This is a remote work opportunity based in Basel, Kanton Basel Landschaft, Switzerland. The position is part-time and falls under the mid-to-senior level category, requiring a minimum of 6 years of experience in client relations or a related field.

Responsibilities: - Develop and maintain strong relationships with clients, understanding their needs and providing innovative solutions to meet them. - Act as the main point of contact for clients, addressing any concerns or issues in a timely and professional manner. - Collaborate with internal teams to effectively communicate client feedback and drive continuous improvement. - Develop and implement strategic plans to expand the client base and enhance customer loyalty. - Analyze client data and market trends to identify opportunities for growth and development.

Requirements: - Strong communication skills and the ability to build rapport with clients. - Excellent problem-solving abilities and a customer-oriented mindset. - Proven experience in strategic planning and implementing innovative solutions. - Ability to work independently and prioritize tasks effectively. - Passion for delivering exceptional customer service and driving business results.

Personality traits: Independent, passionate Soft skills: Strategic planning, innovation

Benefits: - Profit sharing - Paid Time Off (PTO) - Joining Bonus

Working environment: At Kohl’s, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team works collaboratively to drive innovation and exceed customer expectations.

Deadline to apply: June 28, 2024

Equal Opportunity Statement: Kohl’s is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.