Client Service Assistant - Remote Work

Job Description:

Bühler Group is seeking a dedicated and resilient Client Service Assistant to join our team on a part-time basis for remote work in Lausanne, Vaud, CH. As an Associate Level position, we require a minimum of 4 years of experience in a similar role. The ideal candidate will possess strong research and innovation skills to excel in this role.

Responsibilities: 1. Act as the primary point of contact for clients, addressing their inquiries and providing timely and accurate information. 2. Assist in managing client accounts, including updating customer profiles and processing orders. 3. Conduct research on industry trends and competitor analysis to provide insights for strategic decision-making. 4. Collaborate with the sales team to support client acquisition and retention efforts. 5. Coordinate with other departments to ensure seamless delivery of services to clients. 6. Utilize CRM systems to maintain client records and track interactions. 7. Proactively identify opportunities to enhance the client experience and provide feedback for process improvements.

Requirements: 1. Bachelor's degree in Business Administration or related field. 2. Strong communication and interpersonal skills. 3. Ability to work independently and prioritize tasks effectively. 4. Experience in customer service or client relations. 5. Proficiency in Microsoft Office suite and CRM software. 6. Experience working in a remote environment is a plus.

Benefits: 1. Disability insurance and medical coverage. 2. Visa sponsorship for international candidates. 3. Flexible work schedule to promote work-life balance. 4. Opportunities for professional development and growth within the company.

Equal Opportunity Statement: Bühler Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified candidates will be considered for employment.

Deadline to Apply: July 3, 2024

If you meet the requirements and are interested in joining our team as a Client Service Assistant, please submit your application before the deadline. We look forward to reviewing your qualifications and welcoming you to the Bühler Group family.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.